Faq's

Frequently Asked Questions

Everything you need to know about Verten

General

    Verten is an AI-powered job marketplace that connects candidates with the right roles. We use resume assessments, job-fit scoring, and personalized matching to help job seekers and employers find each other faster.

    Yes. Candidates can create a profile, build a resume, and apply to any job for free. Optional Pro and employer plans add features like featured profiles, priority placement, and advanced applicant tools.

    When you apply or browse, Verten scores how closely your skills and experience match each role. This job-fit score helps you focus on the opportunities where you're most likely to succeed.

    Create an employer account, post your first job, and start reviewing matched applicants right away. You can upgrade to a Standard or Premium plan anytime for more job posts and advanced hiring tools.

Payments & Billing

    Payments can fail if your card details are entered incorrectly, the card has expired, or your bank declines the charge. Double-check your card information and try again, or contact your bank if the issue continues.

    Open your dashboard and go to the Pricing or Billing section. From there you can upgrade, downgrade, or cancel at any time through the secure Stripe billing portal. Changes take effect immediately.

    Paid plans renew automatically each month so your benefits never lapse. You can cancel before your next billing date from the billing portal to avoid further charges.

    If something isn't right, reach out to our team at support@verten.ca within your billing period and we'll review your request and help resolve it.